The Mind Can Be Convinced But The Heart Must Be Won


A dose of daily inspiration spread one day, this week by Simon Sinek is the title of this post, the mind can be convinced but the heart must be won. We can often convince people to do things. To convince the mind to go along with the program we all too often as leaders use manipulation, capitulation, competition, fear and punishment. We train and convince the mind through reward and punishment system. When we went against the rules we were punished; when we went along with the rules we got rewarded. The problem with the reward punishment system is soon we become afraid of being punished and also afraid of not receiving the reward. People end up convinced it’s in their best interest to comply with orders and do what needs to be done. Their mind knows if they don’t play along they will lose, their reputation and their livelihood. The organization will get the numbers they want. The tickets and arrests will go up and on paper the organization will look like it is a well-oiled machine because, people are doing what they have been told to do and only what they are told to do. The reward and recognition feel good, and we keep doing what others want us to do in order to get the reward. With that fear of being punished and the fear of not getting the reward, we start pretending to be what we are not, just to please, just to be good enough.

I understand we have jobs to do and bosses who require us to do those jobs, but all too often it is through some form of rewards and punishment system. Rewards and punishment systems stifle initiative because the mind is conditioned and convinced to do what’s requested so it avoids punishment and reaps the reward. The worst kind of organization you can work for is an organization where people do what they have been told to do, and only what they have been told to do.

To get more out of our people we must win their hearts. In his book The Ascent of Man, Jacob Bronowski said; “the most powerful drive in the ascent of man is his pleasure in his own skill. He loves to do what he does well and, having done it well, he loves to do it better. You see it in his science. You see it in the magnificence with which he carves and builds, the loving care, the gaiety, the effrontery.” To develop this powerful drive Jacob Bronowski describes and take pleasure in developing our skills we must love what it is we do. Loving what we do and why we do it, is the only way we will take an interest and develop the joy of responsibility. Interest drives insight as we interact throughout our environment daily. Interest and insight allow our imagination and creative abilities to thrive as we develop ideas, strategies and tactics and hence the initiative to deal with people problems we police face. When you win the heart the mind will follow, not because it has to, but because it wants to. How do we do this? Show you care about you people and their ideas. Then and only then will you win their hearts and their full capabilities.

Stay Oriented!